Terms and conditions

Payment policy :
- Room rates are inclusive of 10% tax, 5% service charge.
- You only need to pay 20% deposit when booking directly with the hotel.

Payment method:
- By cash.
- By Visa Card, Master Card and American Express plus 2% bank fee is applied.

Check-in/out policy:
- Check in: 14: 00hrs
- Check out: 12: 00hrs
- Early check in: subject to room availability.

Late check-out policy:
- Late check-out must be notified to the Front Desk at least one night before and subject to availability.
- Late check out after 12h00 to 17h00: 50% of room rate and subject to availability.  
- Check out after 17h00: 100% of room rate and subject to availability.  
- Early check-in or late check out will be upon availability.
For early check in, we recommend reserving for the prior night to guarantee immediate check in.

Child Policy:
- Children under 5 years old are free if sharing bed with parents.
- Children from 6 to 12 years old sharing bed with parents or using the extra bed: extra bed 18USD/ person/night including breakfast
- Children over 12 years old compulsory extra bed: extra bed 18USD/ person/night including breakfast

Cancellation policy:
- If you cancel or change your booking within 03 days prior to arrival, there will be no charge and you will be refunded the deposit.
- If you cancel or change your reservation within 03 days prior to arrival date or do not check in, you will not be refunded deposit.